{"id":206,"date":"2022-10-14T11:55:56","date_gmt":"2022-10-14T11:55:56","guid":{"rendered":"https:\/\/www.estalimpo.pt\/?page_id=206"},"modified":"2024-03-05T23:37:58","modified_gmt":"2024-03-05T23:37:58","slug":"perguntas-frequentes","status":"publish","type":"page","link":"https:\/\/www.estalimpo.pt\/en\/perguntas-frequentes\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div id=\"fws_6a13881657db4\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<h4><span style=\"color: #13a89e;\">House cleaning<\/span><\/h4>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"toggles\" data-br=\"none\" data-starting=\"default\" data-style=\"default\"><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" class=\"toggle-heading\"><i class=\"fa fa-plus-circle\"><\/i>Do you use your products or mine?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p>For professional cleaning we always use our products. If it is a very specific situation, at your request, we can use one of your products. However, it is best to say what you are looking for as we can adapt our products to your needs.<\/p>\n<p>The guarantee we give on the quality and duration of our service is also thanks to the products we choose to work with, which is why we always prefer to use our own.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" class=\"toggle-heading\"><i class=\"fa fa-plus-circle\"><\/i>How do I know the typology of my house?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p>The typology indicates the number of rooms in your house. There is no distinction between bedrooms or living rooms. For example: a T3 indicates that your house has 3 rooms or divisions. <span style=\"text-decoration: underline;\"><strong>Nestas divis\u00f5es n\u00e3o s\u00e3o contabilizadas as casas de banho, cozinhas, varandas ou dispensas<\/strong><\/span>.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><\/div>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<h4><span style=\"color: #13a89e;\">Couch cleaning<\/span><\/h4>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"toggles\" data-br=\"none\" data-starting=\"default\" data-style=\"default\"><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" class=\"toggle-heading\"><i class=\"fa fa-plus-circle\"><\/i>Can you get small blood stains out of mattresses?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p>If the bloodstains are very old (months old) then it will be difficult to completely remove the stain. But you will see improvements compared to what it is now.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" class=\"toggle-heading\"><i class=\"fa fa-plus-circle\"><\/i>What is the drying time?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p>O tempo normal de secagem pode ser de at\u00e9 6 a 8 horas, conforme condi\u00e7\u00f5es atmosf\u00e9ricas. \u00c9 aconselh\u00e1vel tentar acelerar a secagem utilizando os seguintes m\u00e9todos:<\/p>\n<ul>\n<li>If possible, place the item in the sun or in the warmest room in the house.<\/li>\n<li>Connect a dehumidifier near the item.<\/li>\n<li>Utilizar um aquecedor de resist\u00eancia (ventilador) de casa direcionado para a pe\u00e7a. (Nunca encoste aquecedores \u00e0s pe\u00e7as para evitar potenciais inc\u00eandios.)<\/li>\n<li>Ligar o ar condicionado para ajudar a secar o ar e acelerar o processo.<\/li>\n<\/ul>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><\/div>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<h4><span style=\"color: #13a89e;\">Payment methods<\/span><\/h4>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"toggles\" data-br=\"none\" data-starting=\"default\" data-style=\"default\"><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" class=\"toggle-heading\"><i class=\"fa fa-plus-circle\"><\/i>What payment methods do you accept?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p>We accept payments in Cash, MB WAY and in certain cases Bank Transfer.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><\/div>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<h4><span style=\"color: #13a89e;\">Areas of service<\/span><\/h4>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"toggles\" data-br=\"none\" data-starting=\"default\" data-style=\"default\"><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" class=\"toggle-heading\"><i class=\"fa fa-plus-circle\"><\/i>In which areas do your cleaning services work?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p>Lisboa, Cascais, Oeiras, Amadora, Sintra, Loures, Odivelas, Mafra, Vila Franca de Xira, Alcochete, Almada, Barreiro, Moita, Montijo, Palmela, Seixal, Sesimbra and Set\u00fabal.<\/p>\n<p>(Depending on your location we might charge you an extra fee <a href=\"https:\/\/www.estalimpo.pt\/en\/pedir-orcamento\/\">contact us first<\/a>).<\/p>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><\/div>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6a13881658ef0\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Limpezas dom\u00e9sticas Utilizam os vossos produtos ou os meus? Para uma limpeza profissional utilizamos sempre os nossos produtos. Caso seja uma situa\u00e7\u00e3o muito espec\u00edfica, a pedido seu, podemos utilizar algum...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-206","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.5 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Perguntas frequentes | Est\u00e1 Limpo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.estalimpo.pt\/en\/perguntas-frequentes\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" 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